We have several ways to place an order:
1) Check out using your credit/debit card on our secure server, which uses the highest encryption protocols available.
We accept Visa, Mastercard, Discover & American Express.
2) Check out & mail payment (check or money order in U.S. funds) to:
Silkweaver Fabrics/Needleworkers Delight
576 Inman Avenue
Colonia, NJ 07067
Please Make All Checks payable to: NEEDLEWORKER’S DELIGHT
3) Check out using the PayPal option and pay with your PayPal Account.
Our email address for PayPal is email@example.com
4) Fax in your order to us at: 732-562-8866
5) You can also place an order by writing down the items you would like and simply mail it in to the address listed above.
Shipping and handling charges are based on the weight of the order and where the package is being shipped to.
Orders are shipped either by UPS or USPS (whichever is most cost efficient.)
Shipping time: Normally, orders are shipped within 2 business days. However, there are times when we will have to dye the color that is being ordered because it is not always easy to have every color in all fabrics available at all times. In this case, please allow up to a 14-day window for dyeing and processing your order.
Our return policy:
Our goal is 100% satisfaction. We want you to be perfectly pleased with your purchase.
We have the following policy in place to assist you with any possible returns:
Please inspect your order upon arrival for missing or incorrect items. Please email us to notify us of any missing or incorrect items so that we can correct our mistake.
We understand that computer monitors vary widely and fabrics may not appear in person as they do on the screen. If your fabric is not what you expected or will not work for your project, please email us within 7 days of order receipt to arrange for an exchange or merchandise credit.
We recommend sending any returns via Delivery Confirmation mail.
We must receive an email from you prior to any returns.
Returned items must be in re-sellable condition.
Items that are included in Fabric of the Month shipments, random assortments, or any other promotional packaging will be exchanged for the same fabric type/count/color only.
Once again, please email us within 7 days of receipt of order for any concerns.
This policy is subject to change at any time.